Information Desk Representative
Job Description:
Position: Information Desk Representative
Kasrawy Group is a leading company in the information desk industry, providing top-notch services to our clients. We are currently seeking a highly motivated and customer-oriented individual to join our team as an Information Desk Representative on a full-time basis.
As an Information Desk Representative, you will be responsible for providing excellent customer service and support to our clients. Your main duties will include answering phone calls, responding to emails, and assisting clients with their inquiries and concerns. You will also be responsible for maintaining accurate records of all interactions with clients and providing timely and effective solutions to their problems.
The ideal candidate for this position will have excellent communication skills, both verbal and written, and a strong attention to detail. Previous experience in a customer service or help desk role is preferred. A high school diploma or equivalent is required, and a degree in a related field is a plus.
At Kasrawy Group, we value teamwork, professionalism, and a positive attitude. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company.
If you are a self-motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. Join our team and be a part of a dynamic company that is committed to delivering outstanding services to our clients.